Delivery Policy
From order confirmation to arrival.
Ecosphere is committed to processing and delivering orders efficiently. The information below explains the published delivery process and where to get help with a specific destination or order.
Shipping locations
Delivery availability depends on the destination entered for an order. If your address is outside the available shipping area, contact the Ecosphere team to discuss whether delivery can be arranged.
Processing time
Orders are generally processed within 2–3 business days. Orders are not processed on weekends or public holidays.
During periods of high order volume, processing may take a few additional days. Ecosphere will communicate significant delays where possible.
Shipping time
Delivery typically takes 3–7 business days after dispatch, depending on the destination and courier service. Rural and remote locations may require more time.
Contact the team before ordering so delivery expectations can be checked for your location.
Shipping charges
Applicable shipping charges are calculated from the order size and delivery location and are displayed during checkout. Review the final order total before completing payment.
Order tracking
Once an order is dispatched, tracking information is sent by email or SMS using the contact details supplied with the order.
Delivery issues
If an order is delayed, missing or arrives with a delivery concern, contact Ecosphere at admain.ecosphere@gmail.com or +91 83008 09008.
Delivery can be affected by events outside Ecosphere’s control, including extreme weather, customs procedures and courier disruptions.
International shipping
Contact Ecosphere before placing an international order to confirm whether delivery can be arranged. Where international shipping is available, delivery time and charges depend on the destination. Customs duties, import taxes or local fees may apply and are the customer’s responsibility.